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DocumentationIssue management (Internal Board + Jira / Linear / Notion)

Issue management (Internal Board + Jira / Linear / Notion)

Use Revibu's internal issue board and sync tickets to Jira, Linear, or Notion with one click or via automations.

Revibu includes a built-in Issue Board so your team can turn reviews into tickets instantly - even before connecting any external tool.

Then, if you use Jira, Linear, or Notion, you can connect them and define how internal tickets are delivered to your external backlog.


The Revibu Internal Issue Board

Every review can become a structured internal ticket.

Internal tickets support the same fundamentals your team already uses:

  • Status (e.g. To do / In progress / Done)
  • Type (BUG / FEATURE / IMPROVEMENT / CHORE)
  • Priority (LOW / MEDIUM / HIGH / CRITICAL)
  • Assignee
  • Labels
  • Comments & collaboration

Internal issue board

Assignees & collaboration

Assignees are taken from the people you've invited to your workspace/app.

  • Any invited teammate can be assigned to a ticket.
  • Everyone in the workspace can add comments on tickets.
  • Comments keep the context linked to the original review.

Ticket with assignee + comments

Push to external tools

On every internal ticket, you'll find:

  • Add to Jira
  • Add to Linear
  • Add to Notion

These buttons instantly deliver the ticket to your external tool using your delivery settings (see below).

Add to external tool buttons

You can also push tickets automatically from Automations.


Connect an external tool (Owner only)

To sync tickets outward, an Owner must connect tools once per workspace.

Go to:

/tools

You'll see the list of available integrations:

  • Jira
  • Linear
  • Notion

Click Connect on the tool you want.

Tools page

OAuth authorization

Revibu uses OAuth for Jira/Linear/Notion.

During the authorization flow:

  1. Choose the account / workspace you want to connect.
  2. Accept requested permissions.
  3. Return to Revibu.

OAuth flow

✅ Once connected, the tool appears as Active inside Revibu.


If you manage multiple apps

If your Revibu workspace contains several apps:

  • Connect all relevant projects/databases across all apps during OAuth.
  • Tools are shared at the workspace level.

The difference will be handled later per app via delivery mapping (next section).


Configure delivery settings (mapping)

After OAuth, you must define how internal issues map to your external tool.

Go to:
Settings → Issue Sync
(or inside an app → Tickets → Delivery Settings)

Issue sync settings entry

You will configure, per app, the delivery mapping:

Step 1 - Select destination

Pick where tickets should be delivered for this app:

  • Jira Project
  • Linear Team / Project
  • Notion Database

Select destination

This is the key per-app choice.
Even though tools are connected at workspace level, each app can deliver to a different external destination.


Step 2 - Map Statuses

Match Revibu statuses to external statuses.

Example:

RevibuExternal
To doBacklog
In progressIn Progress
DoneDone

Map statuses


Step 3 - Map Types

Match Revibu ticket types to external issue types.

Revibu types:

  • BUG
  • FEATURE
  • IMPROVEMENT
  • CHORE

Map them to your tool's equivalents.

Map types


Step 4 - Map Priorities

Match Revibu priorities:

  • LOW
  • MEDIUM
  • HIGH
  • CRITICAL

to your external priority system.

Map priorities


Step 5 - Save delivery settings

Click Save.

Your app is now ready to deliver internal tickets to the selected external destination.


Sending tickets outward

Once delivery is configured, you can send tickets in two ways:

Option A - One click from any internal ticket

Open a ticket → click Add to Jira / Linear / Notion.

Revibu will:

  1. format the ticket,
  2. apply your mappings,
  3. publish to the chosen destination.

Option B - Automatically via Automations

In Automations, add an Issue Action:

  • enable Jira / Linear / Notion
  • set priority / labels
  • optional note

Tickets will be created automatically whenever reviews match your automation rules.


Troubleshooting

I don't see my Jira/Linear/Notion destination

  • Make sure the Owner connected the tool in /tools.
  • Verify the OAuth account has access to the project/database.

Tickets are created with wrong status/type/priority

  • Reopen Delivery Settings.
  • Double-check all mappings.

Multiple apps deliver to the same project

  • That's OK.
  • Just select the same destination per app if you want a shared backlog.

You're done ✅

You now have:

  1. An internal board to capture issues instantly,
  2. External delivery to Jira/Linear/Notion,
  3. One-click or fully automated syncing.

Next:

  • Set up Alerts
  • Launch Automations
Updated 6 days ago