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    • DocumentationGetting Started

    Getting Started

    In ~15 minutes, connect your stores, turn reviews into tickets, alert your team, and launch your first Revibu automations.

    Welcome to Revibu the tool that turns App Store & Google Play reviews into product actions (bugs, feature requests, UX pain points) and publishes on-brand replies on the stores automatically.

    In ~15 minutes, you'll go from review chaos (exports, manual triage, copy-pasting) to a smooth, automated workflow:

    • Unified inbox for App Store + Google Play reviews
    • AI detection of bugs / feature requests / UX issues
    • Tickets created in Jira / Linear / Notion
    • Alerts sent to Slack / Teams / Discord
    • Custom automations + ready-to-use templates

    Prerequisites

    • Create an account with your work email
    • Complete the guided onboarding (2-3 minutes)

    You can change everything later.

    Create your workspace

    On first login, Revibu asks you to create a workspace.

    1. Choose a workspace name (e.g. “Mobile Team”)
    2. Invite your teams memebrs
    3. Confirm

    Create a workspace

    ✅ You land on a dashboard ready for your apps.

    Add your applications

    Go to Apps → Add new app.

    • Search your app by name or paste a store URL
    • Revibu automatically fetches the icon, name, average rating, and metadata

    Helpful URL formats:

    • Google Play:
      https://play.google.com/store/apps/details?id=com.yourapp
    • App Store:
      https://apps.apple.com/app/your-app/id123456789

    Add an app

    Tip

    Add all your apps one by one - Revibu keeps everything in a single unified inbox.

    Connect Google Play and/or App Store

    You can already see public reviews.
    But to unlock real-time sync + historical backfill + reply publishing, connect your store accounts.

    Google Play (Android)

    Inside your app → Stores → Google Play → Connect:

    1. Create/select a Service Account in Google Play Console
    2. Upload the JSON key
    3. Confirm required permissions

    Connect Google Play

    App Store (iOS)

    Inside your app → Stores → App Store → Connect:

    1. Generate an App Store Connect API key (.p8)
    2. Fill in Issuer ID / Key ID / Team ID
    3. Upload the .p8 file

    Connect App Store

    ✅ Your reviews now sync continuously.
    You can enable backfill to import historical reviews anytime.

    Connect your project tool (Tickets)

    To push bugs & feature requests where your team works:

    Go to Settings → Issue Sync (or inside the app → Tickets → Connect).

    1. Choose your tool: Jira, Linear, or Notion
    2. Authorize access
    3. Map once:
      • project / space
      • issue type (bug, feature, improvement)
      • optional fields (labels, priority, assignee)

    Connect ticket tool

    What this unlocks

    • One-click ticket creation from any review
    • Automatic ticket creation via automations
    • Duplicate detection + context merging

    Launch your first automations

    This is where Revibu becomes truly autonomous.

    Go to Automations → New automation.

    You have two options:

    Option A - Start from a template

    Pick a ready-to-use template (critical bug triage, features → backlog, 5★ auto-replies, etc.) and tweak:

    • Triggers (rating, AI tag, keyword, sentiment, language, store…)
    • Filters (app, country, version, time window…)
    • Actions (create ticket, send alert, generate/publish reply…)

    Automation templates

    Option B - Create a custom automation

    1. Choose a trigger
    2. Add filters
    3. Select one or more actions
    4. Save

    Create automation

    Suggestion

    Start simple:
    1 app + 1 automation (e.g. “reply to all 5★ reviews”).
    Then expand.

    Test, then go live

    Before turning everything on:

    1. Open an automation
    2. Check:
      • triggers match your intent
      • filters aren't too broad
      • actions make sense
    3. Toggle to Active

    Activate automation

    We recommend letting it run for 24-48h, then refining.

    Your control center: Reviews Feed

    The Reviews Feed is where everything happens:

    • monitor real-time reviews
    • review/edit/publish replies
    • create a ticket manually
    • analyze automation impact

    Reviews Feed

    Every manual action helps you refine product logic and automation rules.

    You're live 🎉

    Your system now runs in the background:

    • Revibu triages every review
    • detects bugs & features
    • creates tickets
    • alerts your team
    • replies on stores (based on your rules)

    What's next?

    With the basics in place, you can go further:

    • Advanced automations (scopes by country, version, time range)
    • AI brand voice + multilingual replies
    • Team routing (support vs product vs growth)
    • Dashboards & insights on recurring topics

    👉 Continue with:

    • Store connections in detail
    • Issue Sync configuration
    • Understanding AI triggers
    • Best Revibu templates by use-case
    Updated 6 days ago
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